The best overall experience I’ve had in any Peoria area nail spa. The spa is very large, uniquely decorated and clean. My wait was less than 2 minutes. Erik did both my nails and manicure. He was wonderful. I had damaged my nails several months ago and we discussed the best product to use. He was professional and easy to talk to. I will be back and will work with Erik.
I’m giving 2 stars because my nails came out pretty decent. The service could have been way better. I didn’t get the name of the tech that did my nails, but her station is towards the back on the left hand side. I was greeted when I came in, but when it was time to get my nails done, my tech barely spoke to me. Once I picked out my nail color, she just started walking, not motioning me to follow or telling me to follow her. When she did my manicure, she barely spoke to me. She kept passive aggressively moving my arm, hands and fingers for her convenience instead of just communicating to me what she wanted me to do (“Relax your arm,” “Move your finger to the left,” etc.). She had no issue speaking and laughing with her fellow workers though, so I knew she wasn’t having a bad day nor had a problem with speaking. The one time she did speak to me was to ask me whether I wanted round or square nails and the expression on her face shown she really didn’t want to ask. She acted like she didn’t even want to do my nails. I’m not sure what the problem was, but I will not be returning here. Clearly they don’t care about my dollars. Edit: I’m giving one star because literally two hours after I got my nails done, they started bubbling and are peeling, and I have to work in the morning. What a waste of $52! And I’m just now seeing their website description for their manicure, and I got the most basic customer service. What a scam!
Staff provided an enjoyable, pleasurable experience. I thoroughly enjoyed conversations with each of the two lovely ladies who provided my services today, including the arm and hand massage and leg and foot massage as part of my manicure and pedicure. They both did an impeccable job. I also enjoyed a brow wax, and necessary cleanup. I'll be back!
Three stars because of the cool atmosphere and the fact that you can walk in and have less than a five minute wait. My nail lady didn't talk to me at all and I felt like it was slightly rushed. They turned out cute but time will tell if they hold up. The last gel polish I had from another place started peeling in less than 24 hours... It seems it's either that, or it lasts like it is supposed to.
I loved my nails and Kathy did an amazing job💛
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